Terms of Service
OTmate Pty Ltd — Last Updated: January 2025
1. Agreement Overview
These Terms of Service ("Terms") constitute a legally binding agreement between OTmate Pty Ltd ("Company", "we", "us", "our") and you ("User", "Customer", "you") regarding your use of our mining RF modelling software platform and related services ("Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
2. Service Description
Our Services provide cloud-based radio frequency (RF) modelling software for mining operations, including:
- RF Propagation Modelling: Underground and surface communication planning
- Network Optimization: Coverage analysis and equipment placement
- Safety Communications: Emergency communication system design
- Integration Tools: Mining equipment and IoT device connectivity
- Reporting Suite: Technical reports and compliance documentation
- Data Analytics: Performance monitoring and predictive analysis
3. User Accounts
To access our Services, you must:
- Provide accurate and complete registration information
- Maintain current contact and billing information
- Be at least 18 years of age
- Have authority to bind your organisation (for business accounts)
Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
4. Acceptable Use
Our Services may be used for:
- RF planning and modelling for legitimate mining operations
- Communication system design and optimization
- Safety and emergency communication planning
- Research and development in mining communications
You may not:
- Violate any applicable laws or regulations
- Infringe intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt unauthorised access to other users' data
5. Safety Disclaimers
IMPORTANT: Mining operations can be dangerous, and use of our RF modelling services is entirely at your own risk.
The information provided by our Services is not intended to replace on-site validation, physical testing, or real-world verification. You must:
- Conduct physical RF testing and validation before deployment
- Observe all mining safety laws and regulations
- Implement redundant communication systems for safety-critical applications
- Regularly verify model accuracy against actual conditions
6. Intellectual Property
We retain all rights to the software platform and underlying technology. You retain ownership of all data you input into our Services.
We grant you a limited, non-exclusive, non-transferable license to access and use the Services during your subscription period.
7. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim is limited to the lesser of:
- AUD $100,000, or
- Fees paid by you in the 12 months preceding the claim
Nothing in these Terms excludes rights under the Australian Consumer Law that cannot be excluded.
8. Termination
You may terminate your subscription:
- At any time with 30 days' notice for month-to-month subscriptions
- At the end of annual terms with 90 days' notice
Upon termination, you may export your data for 90 days.
9. Governing Law
These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes shall be resolved in the courts of Western Australia.
10. Contact
For questions about these Terms, contact our legal team:
Email: legal@otmate.com.au
Address: Perth, Western Australia